Shipping Policy

2. Product Information

We strive to provide accurate descriptions and specifications for all products listed on our website. However, we do not warrant that product descriptions or other content is error-free, complete, or current. All images are for illustrative purposes only. Slight differences may occur between the product image and the actual item due to display settings or model updates.

 

2. Shipping Within the UK

  • Delivery Time: 3–7 business days

  • Shipping Method: Standard tracked courier (e.g., Royal Mail, DPD, or similar)

  • Shipping Cost: Calculated at checkout based on location and package size

  • Tracking: A tracking number will be provided once your order is dispatched

Note: Deliveries to remote or rural areas may take slightly longer.

 

3. International Shipping

We offer worldwide shipping to most countries.

  • Delivery Time: 7–21 business days, depending on destination and customs processing

  • Shipping Method: International tracked courier (e.g., DHL, FedEx, UPS, or local partners)

  • Shipping Cost: Calculated at checkout based on destination, size, and weight of the order

  • Tracking: Full tracking provided upon shipment

Note: Customs clearance procedures may cause delays beyond our control.

 

4. Customs, Duties & Taxes

  • International orders may be subject to import duties, VAT, or customs fees upon arrival in the destination country.

  • These charges are not included in the product or shipping price and are the responsibility of the customer.

  • Please check your country's customs policy before placing an order.

 

5. Order Issues & Lost Packages

If your order hasn’t arrived within the estimated time, please contact us at support@smartledbite.co.uk with your order number. We will assist you in tracking the shipment and resolving any issues. Lost or undelivered packages due to incorrect address or refusal of delivery may not be eligible for a refund.

 

6. Shipping Restrictions

We do not ship to P.O. Boxes or APO/FPO addresses. Some countries may have restrictions on importing certain electronic products—please ensure your country allows the import of holographic LED display devices before ordering.

 

7. Contact Us

For any shipping-related questions, please reach out to our team:

📧 Email: support@smartledbite.co.uk
📞 Phone: +144 23-456-7890
🕘 Hours: Monday–Friday, 9 AM – 6 PM (local time)